Returns Center

We ask for unwanted items to be returned within 30 days normally, but to help with Christmas shopping we are extending our return period by four weeks for orders placed in November and December.

Find out more on our Christmas Notice page.

Returned items must be in the same condition they were received and show no signs of wear.

Click here to request the return of a product purchased from our site.

Please refer to our Terms of Service for more information.

We endeavour to act promptly but please be aware that currently refunds may take up to 14 days from the day we receive your item due to high volumes.

Please be aware that we cannot take responsibility for items sent to us in error.

Our customer service department can be contacted on 0800 132 194 Monday to Friday 9am to 5pm or at info@blundstone.co.uk